Heyy offers services for a fee. You will be eligible for a refund as per the policy below.
To Request a Refund please reach out to [email protected]
You are eligible for a refund if (Note that following are the exclusive eligibility criteria for refund eligibility):
Note that you are not eligible for a refund if (Note that following are a list of non-exclusive criteria for rejection of refund claim)-
You will raise a refund request at [email protected], stating the exact reasons, and providing sufficient proof behind those reasons. Once you raise a request for refund, Heyy will respond to the request within three (3) working days from the date the claim was raised. Heyy will resolve the request within fifteen working days from the date of Heyy’s response on the claim, based on the refund eligibility criteria and the proofs that you have provided. If Heyy finds that you are eligible for a refund, Heyy shall refund such amounts within seven (7) working days from the date of resolution. Heyy may seek further information from you for proper and judicious resolution of the request. Your cooperation is requested for proper and timely resolution of such requests. The above timelines are dependent on your timely response to any such requests.
Note: The Refund Policy may be updated from time to time. It is advisable to check the refund policy before subscribing to the services.